Help

Common questions about your notes, sync and license.

I installed Flyout but nothing happens when I open it

Flyout has no window of its own and no Dock icon: it lives in the menu bar and slides in from the edge of your screen. Nudge your pointer against the right edge of the screen, or press ⌥⌘N from anywhere. You can switch the edge, change the shortcut or show a Dock icon in Settings, which you reach from the Flyout icon in the menu bar.

I see a blank or welcome page instead of my notes

If you turned on iCloud Sync, your notes are stored in iCloud under your Apple ID, not only on this Mac. Open Settings › Sync and make sure sync is on; your notes download within a few minutes. If you never turned sync on, notes are kept only on the Mac where you wrote them, so check that Mac. Entering a license never touches your notes.

I moved to a new Mac or reinstalled Flyout. Where are my notes?

Sign in to the same Apple ID and turn on Settings › Sync. Because sync is scoped to your Apple ID, your notes appear on the new Mac once the first sync finishes. If sync was off, notes live only on the original Mac.

How do I move my license to another Mac?

On the old Mac, open Settings › License and choose Deactivate this Mac to free the seat. Then enter your key on the new Mac. One license covers two Macs by default.

I lost my license key

Go to the recovery page and enter the email you bought with. We resend your key to that address.

My trial ended. How do I buy?

Buy a license at getflyout.app. It is a one-time purchase, not a subscription, and your notes and settings stay exactly as they were.